Privacy policy

Last Updated: June 12, 2026

NativFarm Pet Foods ("we", "our", "us") operates Meeku (meeku.in), including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services").

Meeku is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through our Services or otherwise communicate with us.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect

When we use the term "Personal Information," we are referring to information that identifies or can reasonably be linked to you. Personal Information does not include information that is collected anonymously or that has been de-identified.

Depending on how you interact with our Services, we may collect the following categories of Personal Information:

Contact Information

  • Name

  • Billing address

  • Shipping address

  • Phone number

  • Email address

Payment Information

  • Payment method details

  • Transaction confirmations

  • Billing information

Note: Payment information is processed securely through third-party payment processors and is not stored on our servers.

Account Information

  • Username

  • Password

  • Preferences and settings

Transaction Information

  • Products viewed

  • Shopping cart activity

  • Wishlist activity

  • Purchase history

  • Returns and exchanges

Communications

  • Customer support inquiries

  • Feedback and reviews

  • Communications sent to us

Device Information

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Network information

Usage Information

  • Website activity

  • Pages viewed

  • Time spent on pages

  • Navigation behavior

  • Interactions with our Services

How We Collect Information

We collect Personal Information from:

Information You Provide Directly

When you:

  • Create an account

  • Place an order

  • Subscribe to emails

  • Contact customer support

  • Submit reviews or feedback

Automatically Collected Information

When you:

  • Visit our website

  • Browse products

  • Interact with our Services

This information may be collected using:

  • Cookies

  • Pixels

  • Analytics tools

  • Similar tracking technologies

Third-Party Sources

We may receive information from:

  • Shopify

  • Payment processors

  • Shipping partners

  • Marketing partners

  • Analytics providers

How We Use Your Information

We use Personal Information to:

Process Orders and Provide Services

  • Process payments

  • Fulfill orders

  • Manage returns and exchanges

  • Provide customer support

  • Create and manage accounts

Improve Your Shopping Experience

  • Remember preferences

  • Personalize recommendations

  • Improve website performance

  • Enhance product offerings

Marketing and Communications

  • Send promotional emails

  • Notify you about offers and discounts

  • Share product updates

  • Conduct marketing campaigns

You may opt out of marketing communications at any time.

Security and Fraud Prevention

  • Verify transactions

  • Prevent fraud

  • Protect customer accounts

  • Maintain website security

Legal Compliance

  • Comply with applicable laws

  • Respond to legal requests

  • Enforce our policies and terms

How We Share Your Information

We may share Personal Information with:

Service Providers

Including:

  • Shopify

  • Payment processors

  • Shipping providers

  • Cloud hosting providers

  • Customer support providers

  • Analytics providers

Marketing Partners

To:

  • Deliver advertising

  • Measure marketing performance

  • Improve promotional activities

Legal Authorities

When required by law or to:

  • Protect our rights

  • Prevent fraud

  • Comply with legal obligations

Business Transfers

If our business is involved in a merger, acquisition, restructuring, or sale.

We do not sell your Personal Information to third parties.

Shopify Services

Our store is hosted by Shopify. Shopify collects and processes certain Personal Information to provide and improve the Services.

To learn more about Shopify's privacy practices, visit:

https://privacy.shopify.com

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable website functionality

  • Remember preferences

  • Analyze website performance

  • Improve user experience

  • Deliver relevant advertising

Most browsers allow you to manage or disable cookies through browser settings.

Please note that disabling cookies may affect website functionality.

Third-Party Websites

Our Services may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing Personal Information.

Children's Privacy

Our Services are not intended for children under the age of 18.

We do not knowingly collect Personal Information from children. If you believe a child has provided Personal Information to us, please contact us and we will take appropriate steps to remove such information.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your Personal Information.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain Personal Information only for as long as necessary to:

  • Provide Services

  • Maintain business records

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

Your Rights

Depending on your location, you may have rights regarding your Personal Information, including:

Right to Access

Request access to the Personal Information we hold about you.

Right to Correct

Request correction of inaccurate information.

Right to Delete

Request deletion of your Personal Information, subject to legal obligations.

Right to Withdraw Consent

Withdraw consent for marketing communications at any time.

Right to Data Portability

Request a copy of your Personal Information in a portable format where applicable.

To exercise any of these rights, please contact us using the information below.

International Data Transfers

Your Personal Information may be processed or stored in countries outside your country of residence.

When required, we implement appropriate safeguards to protect transferred data.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated "Last Updated" date. Continued use of our Services after updates constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise any of your privacy rights, please contact us:

NativFarm Pet Foods
Website: https://meeku.in
Email: info@meeku.in

We will respond to your request as soon as reasonably possible.